Contact and support
Discuss a connection or ask about your existing account.
Connecting your company
Include your company name, region, required models, intended use and payment method. Specify whether you need the B2B LLM gateway or direct provider access. These details support the discussion of your terms.
A request or payment issue
For an existing account, use Support in your account. For a request, include its ID, approximate time and error code; for a payment, the invoice or transaction reference. Never send API keys, passwords, payment secrets or confidential request content.
Support terms
Channels, languages, hours, priority and response commitments are defined in your company’s service terms. Unless a separate SLA has been agreed, this page is not a promise of round-the-clock support or a guaranteed response time.
Request an offer
Send your company name, region, preferred access option and models. Do not send API keys or passwords.
Support for existing clients
Create a support ticket in your account to keep the conversation and request status together.