Enquiries and complaints
A clear route for reviewing an issue.
How to contact us
Use Support in your account, or the B2B LLM contacts before registration. Identify your company, contact method, issue and the clarification or resolution sought.
What to include
Provide relevant request, invoice or transaction references and the time of the event. Do not include passwords, API keys or other customers’ content.
Review
Handling and timing follow your company’s applicable terms. This page does not establish a separate guaranteed response deadline.